SNCR Senior Fellows
December 9, 2007 | Leave a Comment
Tom Abate is a Senior Fellow and Advisory Board member of the Society for New Communications Research. Mr. Abate is a writer and business man. A former small press publisher, he studied for a Master’s Degree in Journalism at Columbia University where, in 1991, he won a Pulitzer Traveling Fellowship. Tom has worked in San Francisco newspapers since 1992, covering science, technology, biotechnology and economics. From 1980 through 1990, he co-founded a now-defunct typography firm and an alternative paper, the Northcoast Journal, still published (under new ownership) in Arcata, California. A Brooklyn native and U.S. Navy veteran, Tom studied political science and Mandarin Chinese at UC Berkeley, where he edited the campus paper, The Daily Californian. He lives in the San Francisco Bay Area with his wife Mia Ousley, their sons, Julius and Aeneas, and daughter, AnaSofia. Tom blogs at MiniMediaGuy.
Peter Auditore, head of SAP’s Business Influencer Group
Dr. Nora Ganim Barnes, Ph.D. is a Senior Fellow, Advisory Board member and Research Chair of the Society for New Communications Research. She was also the winner of the SNCR Member of the Year award in 2008. Dr. Barnes is Chancellor Professor of Marketing and Information Systems. She earned a Ph.D. in Consumer Behavior from the University of Connecticut and is a Chancellor Professor of Marketing and Director of the UMASS Center for Marketing Research. She has been selected by her peers at UMass Dartmouth to be the recipient of the prestigious Leo Sullivan Excellence in Teaching Award (1993) and by her undergraduate college as the recipient of their Distinguished Alumni Award (1996). She was recognized by the faculty as Scholar of the Year at UMass Dartmouth in 1999, becoming the first member of the faculty to receive both the Teacher of the Year and Scholar of the Year Awards in the history of the school. Most recently, she was selected to receive the University of Massachusetts President’s Community Service Award. Dr. Barnes has worked as a consultant for many national and international firms including the National Pharmaceutical Council, the National Court Reporters Association, and the Board of Inquiry of the British Parliament. She also works closely with businesses in the Southern New England area providing marketing research assistance to small businesses. Dr. Barnes has authored more than ninety articles published in academic and professional journals, has contributed chapters to books, and has been awarded numerous research grants.
Jamie Beckett Jamie Beckett is a 2010 Senior Fellow of the Society for New Communications Research and managing editor of News@Cisco, responsible for daily editorial strategy and content for Cisco’s award-winning news site. A seasoned web strategist and former journalist, Jamie’s passion is creating and disseminating high-quality content. At Cisco, she assigns and edits podcasts, features, customer Q&As, blogs and vlogs, as well as drives search engine optimization and contributes to social engagement via Twitter (@CiscoSystems) and Facebook. Before joining Cisco, Jamie managed external Web content and strategy for Hewlett-Packard’s advanced research center, transforming the site from static to dynamic, initiating RSS, podcasts, blogs, multimedia and an innovative interface based on HP technology. She also created and wrote the organization’s news blog, developed a blogger outreach program, and managed blogger coaching and training. Previously, Jamie had a long career in newspapers, including a decade as a writer and editor for The San Francisco Chronicle, covering business, metro news and technology. She is currently vice president responsible for social media outreach for the Silicon Valley chapter of the International Association of Business Communicators (IABC). Jamie holds a master’s degree in journalism from Columbia University and a bachelor’s degree from Syracuse University.
Joseph Carrabis is a Senior Fellow and Advisory Board member of the Society for New Communications Research. Mr. Carrabis is CRO and founder of NextStage Evolution, LLC and CRO and co-Founder, NextStage Global LTD. NextStage Evolution and NextStage Global specialize in helping companies better their marketing efforts and understand customer behavior. Joseph Carrabis has authored 22 books and 225 articles in five areas of expertise. His books have covered cultural anthropology, database technology and methods, information mechanics, language acquisition, learning and education theory, mathematics, network topologies and psycholinguistic modeling. His articles have covered computer technology, cultural-knowledge modeling, equine management, knowledge studies and applications, library science, martial arts, myth and folklore, neurolinguistic, psychodynamic and psychosocial modeling, group and tribal behavior and social interactions in NYC and more. He’s currently a columnist for iMediaConnections and blogs regularly on the intersection of business and science at BizMediaScience. Mr. Carrabis has been a lead speaker, guest presenter and panelist at several industry, trade and academic conferences and conventions. His knowledge and data designs have been used by Caltech, Citibank, DOD, IBM, NASA, Owens-Corning and Smith-Barney among others. He’s also founder of KnowledgeNH and NH Business Development Network, and inventor and developer of Evolution Technology. He is currently working on Reading Virtual Minds, a book on how people interact with new information technologies.
Barb Chamberlain Barb Chamberlain is a Senior Fellow of the Society for New Communications Research. She has a broad background in public communication, nonprofit governance, and public policy, and leads a comprehensive integrated communications effort for Washington State University Spokane, where she has served as director of communications and public affairs since 1998. Her use of Twitter on behalf of @WSUSpokane won the SNCR 2009 Excellence in New Communications Award in the Academic Microblogging category. She presents regularly on social media at conferences on communications, business and economic development, and higher education.
Chamberlain serves on a number of community boards. She has been honored along with co-chairs of Citizens for Spokane Schools (@YesforKids) with the Spokane County United Way Volunteer Team of the Year Award; a certificate of appreciate from Spokane Mayor Mary Verner for her contributions as the founding chair of Bike to Work Spokane (@Bike2WrkSpokane); and the WSU Spokane Staff Excellence Award, among others. Chamberlain holds bachelor’s degrees in English and Linguistics (with honors) from Washington State University; a master’s in public administration from Eastern Washington University; and is working toward a PhD in political science from WSU. The youngest woman ever elected to the Idaho state legislature in both the House (1990-92) and Senate (1992-94), she then was elected to the North Idaho College Board of Trustees and served 1996-2001, chairing the board for two years. Before entering the legislature she held the position of vice president at Futurepast: The History Company, a regional history publishing/consulting firm.
Adrian Chan is a Senior Fellow and Advisory Board member of the Society for New Communications Research. He is a leading thinker of social media and social software design, a field he has coined “social interaction design.” He consults to Web 2.0 companies as well as those seeking to implement Web 2.0 strategies in advertising, marketing, publishing and more. His social interaction design approach is a unique blend of conventional design methodologies and social theories. His aim is to facilitate a critical understanding of what might be called the “social interface:” the tendency of individual user interactions on a social web application to produce emergent social phenomena. As a social interaction designer, he helps web companies develop or redesign their sites to facilitate key social practices. To do this, he combines UI, UX, and interaction design with insight into communication practices, both online and off. Adrian is a keen observer of social interactions (online and off) and a long-time student of the psychological and personal interests that motivate social action and communication. He has a deep personal interest in media theory, and continues to read and study in a wide range of disciplines, including psychology, sociology, communication theory, media theory, and contemporary philosophy. Adrian Chan blogs on social media, film, and occasionally posts cultural commentaries on current events. Adrian graduated from Stanford University with honors in International Relations in 1988. He has lived and traveled overseas (on land) extensively, and is fluent in German.
Sally Falkow is a Senior Fellow and Advisory Board member of the Society for New Communications Research. She holds an Accreditation in Public Relations (APR) from the Public Relations Society of America and she has lectured in media, communication theory and consumer behavior at the university level. Since 1999 Ms. Falkow has translated her extensive experience in communication and media relations to the Internet. Sally is considered one of the leading online PR and marketing strategists in the U.S. In the last two years she has trained more than 300 corporate and agency PR practitioners how to integrate social media into a PR strategy. Sally blogs about shifts in media consumption and how technology is changing the practice of PR at The Proactive Report.
Paul Gillin is a Senior Fellow and a Advisory Board member of the Society for New Communications Research. He is a veteran technology journalist with more than 23 years of editorial leadership. Paul was founding editor-in-chief of TechTarget, one of the most successful new media entities to emerge on the Internet. Previously, he was editor-in-chief and executive editor of Computerworld magazine. He writes the social media column for Business 2.0 magazine, and his forthcoming book, The New Influencers chronicling the changes in markets being driven by the new breed of bloggers and podcasters, will be published by Quill Driver Books in Spring, 2007. Gillin specializes in advising business-to-business marketers on strategies to optimize their use of online channels to reach buyers cost-effectively. He is particularly interested in social media and the application of personal publishing to brand awareness and business marketing. Paul blogs at www.paulgillin.com.
Francois Gossieaux is a lifelong technical marketing and media veteran. He led marketing, product management and strategy at eRoom Technology, is President and Partner at MarketHum partner Corante, he founded Synopia, advises numerous companies in the technical marketing space, has developed and chaired industry events, and more. Francois has a long history with online media, having implemented an intranet for a large multinational company in the early 90’s, and was the organizer of the first large scale virtual event InterAct with Time Magazine and Infoworld. He has used blogs for grassroots political and environmental activities, and is currently blogging at emergencemarketing.com.
Shel Israel is a Senior Fellow and Advisory Board member of the Society for New Communications Research. Mr. Israel writes and speaks about blogging, communications, marketing and innovation. He also consults start ups as a senior strategy and communications advisor. He is co-author of Naked Conversations, How Blogs are Changing the Way Businesses Talk with Customers , (Wiley 24.95 USD) with Microsoft’s Robert Scoble. He is working on a second book regarding start ups and serves as editor-in-chief of Conferenza Premium Reports, the leading newsletter covering technology industry executive conferences. A self-proclaimed recovering publicist, Israel spent more than 20 years as a public relations executive specializing in technology start ups. Among more than 100 companies he worked with in early phases are the development organizations for Sun Microsystems, SoundBlaster, PowerPoint, Filemaker, MapInfo, Virtual Vineyards and very briefly, Napster. Visit his personal blog and website, Global Neighbourhoods.
Alan Kelly is a Senior Fellow and Advisory Board member of the Society for New Communications Research. Kelly is a visionary business strategist, political commentator, and award-winning Silicon Valley public relations agency CEO. In 2006, Kelly founded The Playmaker’s Standard, LLC, a Washington D.C. area management consulting and software services firm specializing in communication and competitive strategy. He approaches his work with a simple but provocative charter – that the moves and counter–moves of business, politics, and pop culture can be mapped and managed for competitive advantage. His development of a breakthrough “periodic table” of strategy is testament to Kelly’s vision for a comprehensive standard in the industries of influence – management, strategy, marketing, sales, advertising, public relations, public affairs, and even law. It is a system that names, describes and prescribes the work of playmakers everywhere, and which is exhaustively catalogued in his landmark book, The Elements of Influence: The New Essential System for Managing Competition, Reputation, Brand, and Buzz. Kelly is an Adjunct Professor at the Annenberg School for Communication at the University of Southern California where he teaches a frontier graduate course entitled, Strategies of Influence. He is also co–creator and co–host of Plays for the Presidency on XM satellite radio, P.O.T.U.S. channel 130, and of the Plays for the Presidency blog, on his website www.plays2run.com. Kelly has made his mark on the business landscape, notably through his formation and leadership of Applied Communications Group, a public relations and research firm that earned distinction for its unique philosophy of competitive communications and quantitative grounding. From its founding in 1992 to the sale of its assets in 2003, the firm garnered numerous best-in-class recognitions for its work with Oracle, Hewlett–Packard, Cisco, Sun Microsystems, Genentech, VeriSign, Veritas Software, BEA Systems, TechNet and Informatica, among others. Kelly holds a Master’s Degree in Communication Research from Stanford University and a Bachelor’s Degree in Public Relations from the University of Southern California. He is also a member of the Arthur W. Page Society. Kelly lives with his wife and two children in Maryland and enjoys racing his Etchells sailboat, Playmaker.
Michael Kelly Michael F. Kelly is the Chairman/CEO of Techtel Corporation doing Technology Demand, Communication and Influence Research for IBM, SAP, Intel, Oracle, Morgan Stanley, Merrill Lynch and many others for over 25 years. Techtel’s work with SAP included the research design and execution for its SNCR award-winning Influence Research. Kelly lead Techtel in developing ground-breaking systems dynamics simulation of the effects of negative experience on spread of opinion and market share. Kelly’s interest at SNCR is to help create a framework for new communications that will foster agreement on its scope and how it works.
Techtel has tracked the performance and influences on demand pipelines (funnels) for hundreds of IT software hardware and services companies, quarterly, for 25 years. That work has now evolved into Influence and Measurement practice and models, including Finding and Fixing Negative Opinion. Techtel’s work has appeared often in the business and industry press, including the WSJ, NYT, Investors Business Daily and has been used in Marketing books (including David Aakers’s ‘Brand Leadership’) textbooks, papers and theses. Kelly also spent 15 years in IT systems in numerous companies in California and New York State before starting Techtel. Kelly received a BS in Management from Canisius College and studied for MBA at SUNY at Buffalo.
Dr. Dean Kruckeberg is a Senior Fellow and an Advisory Board member of the Society for New Communications Research and chair of the JNCR Editorial Review Committee. Dr. Kruckeberg, APR, Fellow PRSA is Professor of Communication Studies and Director, Center for Global Public Relations at the University of North Carolina at Charlotte. Previously he was a professor in the Department of Communication Studies at the University of Northern Iowa. He has also taught at the University of Minnesota-St. Paul and at the University of Iowa: at Northwest Missouri State University. He was executive committee member of the PRSA International Section and was newsletter editor of the PRSA College of Fellows; is former National Faculty Advisor to the Public Relations Student Society of America and former Advisor to Forum, the national newspaper of the PRSSA; is former Head of the Public Relations Division of the Association for Education in Journalism and Mass Communication and was one of two candidates in 1997 for president-elect of AEJMC; is former Chair of the Public Relations Division of the National Communication Association; was 1997 chair of the PRSA Educators Section; was 1997 co-chair of the Educational Affairs Committee of PRSA; is a member of the Research and Educational Advisory Board of the Institute for Public Relations Research and Education; and is an active member of several other professional as sociat ions. He is vice chair of the Public Relations Division of the International Communication Association. Dr. Kruckeberg’s consulting work has included review of the public relations and mass communication programs at the United Arab Emirates University in fall 1993. During summer 1994, he was part of the project team that developed the public relations degree program at that university. He also has been external reviewer for public relations education programs at the University of North Dakota, Southwest Missouri State University and Illinois State University. Dr. Kruckeberg was a speaker at the, Teaching the Teachers workshop to prepare communications faculty in the Baltic States and Russia to teach public Relations, which included a presentation at the Third Annual Summer School in Russian Media in St. Petersburg, Russia, July 3, 1998, and a presentation at the workshop program in Riga, Latvia, July 7, 1998. The workshop was funded by the Sores Foundation and by USIA. Also in summer 1998, Dr. Kruckeberg was invited by USIS-Sofia to present information about the U.S. Freedom of Information Act to Bulgarian news people, government officials and leaders of nongovernmental organizations (NGOs) and to teach sessions related to media relations for press secretaries of the various governmental ministries. He is co-author of the book, Public Relations and Community: A Reconstructed Theory, which won the first annual PRIDE Award from the Speech Communication Association Commission on Public Relations (now National Communication Association), and is author of several book chapters, articles and papers dealing with international public relations and international public relations ethics. He is co-author of the 7th (2000) and 6th (1996) editions of This Is PR: The Realities of Public Relations, a major publis relations introductory textbook. Dr. Kruckeberg was the 1995 national “Outstanding Educator” of the PRSA. He is a winner of the 1997 State of Iowa Regents Faculty Excellence Award. Kruckeberg also was the 1997 recipient of the Pathfinder Award presented by the Institute for Public Relations Research & Education; this award is regarded as the premier award for research in public relations in the United States. In fall 1998, Dr. Kruckeberg was awarded the Wartburg College Alumni Citation that recognized his accomplishments as one of the nation’s leading public relations educators. Dr. Kruckeberg has been elected Academic Co-Chair of the Communication Public Relations Education. This consortium of national professional and scholarly association representatives will determine and recommend guidelines for public relations curricula and pedagogy for the next decade in the United States.
J.D. Lasica is a Senior Fellow and Advisory Board member of the Society for New Communications Research. He works with major corporations as well as mid-size companies, startups and nonprofits as a social media strategist. He is widely considered one of the world’s leading authorities on social media and the revolution in user-created media. He is chief executive of Socialmedia.biz, a firm offering social media solutions to businesses and organizations that want to use social media, video and online communities to build customer relationships and promote brands. He is also founder of the soon-to-launch Socialbrite.org, a social enterprise offering a learning center and strategic solutions to nonprofits and social causes. JD’s book Darknet (Wiley & Sons) explores the emerging media landscape. In March 2005 he co-founded Ourmedia.org, the first grassroots media hosting and sharing site. His blog Socialmedia.biz was named the No. 1 social media site in a list of the Top 100 social media websites, and CNET named him one of the 100 top media bloggers in the world. In a previous life he was an editor and columnist at the Sacramento Bee. Remarkably, he welcomes email at jd@socialmedia.biz.
Steven L. Lubetkin, APR, is a Senior Fellow and Advisory Board member of the Society for New Communications Research, a Fellow of the PRSA and managing partner of Professional Podcasts LLC, a wholly owned subsidiary of Lubetkin Communications. LLC. Professional Podcasts produces audio and video podcasts and e-learning modules integrating audio, video, and PowerPoint presentation slides into self-contained Flash-player based programs for distribution over the Internet. Steve formed the firms after a successful 25-year career in corporate public relations, including managing communications during the privatization of Consolidated Rail Corporation in 1985-1987, and supporting completion of the $47 billion Bank of America-Fleet Bank merger. He also helped manage news coverage of the earlier $7 billion acquisition of Summit Bancorp by Fleet Bank. He became a self-taught technologist in the mid-1970s, when, as a broadcast news announcer for WJLK-AM & FM in Asbury Park, NJ, he learned how to use the then-innovative TalStar computerized newsroom typesetting system being installed by the station’s owner, the Asbury Park Press. He used the system to rewrite newspaper news stories in broadcast style, and to store lists of police department phone numbers. Later, as a rock music critic, he was one of the few part-time reporters for the Press who was able to input his own stories into the system. In that role, he participated in the Press’ coverage of a 1977 Grateful Dead concert in Englishtown, NJ, filing his on-site stories using a Teleram portable data terminal connected over an acoustic modem coupler to the newspaper’s computer system — one of the first spot news events covered this way by the Press.
In the late 1980s Steve was a contributing writer for PDN News, a nationally distributed newsletter devoted to reviews of shareware and public domain computer software. As vice president-membership for the PC Users Chapter of the Transportation Research Forum, he edited an academic newsletter about computer technology for some 300 chapter members, mainly in the field of transportation and logistics. He pioneered Standard & Poor’s use of telephone conference calls between analysts and investors, a program that earned him a 1995 Corporate Achievement Award for Customer Service from Standard & Poor’s parent, The McGraw-Hill Companies, Inc. He coordinated and personally hosted some 150 telephone conference calls annually on rating methodology and credit quality trends. In July 1998, he spearheaded the introduction of Internet-based delivery of the conference calls via the Standard & Poor’s web site, using RealAudio™ streaming media technology. Standard & Poor’s was the first credit rating agency to employ web delivery of audio programs. Since 1992, more than 20,000 people have participated in these programs. Steve began using the Internet in 1993 to identify research resources for Standard & Poor’s people. He served as co-chair of Standard & Poor’s World Wide Web task force, which developed Standard & Poor’s original presence on the Internet. In that capacity, he taught himself Web page design and the HTML language, and personally designed the first prototype web pages for the Standard & Poor’s home page in 1994. In August 1996, he began writing CompuSchmooze™, a monthly newspaper column on Jewish aspects of computer use, in the Jewish Community Voice, published by the Jewish Federation of South Jersey. The column has also appeared in the Jewish Times of the South Jersey Seashore (Atlantic City, NJ) and the Temple Emanuel Light. In 2005, he supplemented the column with a blog and podcast, which amplifies the column’s news content with audio interviews featuring technology executives and software developers. Steve holds a BA (magna cum laude) in Span¬ish and Philosophy from Monmouth College (now Monmouth University), West Long Branch, NJ. He earned an MBA (1994) from the University of Phoenix/ONLINE, a pioneering institu¬tion of higher education offering advanced degrees through computer-accessed distance education classes. His participation in the University of Phoenix program was fea¬tured in the August 26, 1992 issue of Fortune magazine, the June 10, 1994 issue of Asahi Shimbun, a leading Japanese daily newspaper, and in the January 22, 1995 issue of the Gannett-owned Courier Post, Cherry Hill, NJ. His MBA thesis, Bond Ratings in Cyberspace: A Study of the Feasibility of Computer-Supported Rating Committees at Standard & Poor’s Ratings Group, surveyed bond analysts’ attitudes toward the use of advanced computer communications technology. Steve is Accredited in Public Relations by the Public Relations Society of America, and is a member of the PRSA College of Fellows. From 2003-2005, he was a member of the PRSA National Board of Directors. Previously, he served as chairman of PRSA’s Financial Communications and Technology Sections.
Dr. Bernard Luskin is a Senior Fellow and Advisory Board member of the Society for New Communications Research. In education, Bernie Luskin was founding president of Coastline Community College, including KOCE-TV, president of Orange Coast College, and founding chancellor of Jones International University; the first fully accredited totally web-based university. He is past chairman of the board of the American Association of Community Colleges and also served in Washington, D.C. as Executive Vice President and COO of AACC. Presently, he is Executive Vice President and Director of the Media Psychology Program at Fielding Graduate University. He is also Chairman/CEO of Luskin International . Dr. Luskin has taught at Pepperdine University, USC, UCLA, The University of Oxford, and Claremont Graduate University. California’s governor appointed Luskin a commissioner on the California Post Secondary Education Commission, he served on the Web Commission of the U. S. Senate, on the staff of the U.S. Senate and on the National Science Foundation, Science Education Committee.
In corporate life, Bernie Luskin has been CEO/president of major divisions of Fortune 50 and 500 companies. Luskin is founding president and CEO Philips Interactive Media and Philips Media Education and Reference Publishing. He was president and CEO of Jones Education Networks, including responsibilities as president of Mind Extension University and Knowledge TV. Dr. Luskin is the author of nine successful economics, technology and education books, and has published several hundred of articles. He pioneered telecourses and distance learning, producing the model for online courses presently used in distance learning which served as the basis for legislation enabling state funds to be used for non-classroom based instruction in California. He presently writes a monthly professional development column for The Greentree Gazette and is Chairman of the Board of the HiTechHi L.A. Foundation. Luskin is credited with a number of firsts and best practices. He installed the first computer in a community college for educational purposes, developed the first community college data processing curriculum, wrote the first high school data processing text, and was the first community college dean of governmental relations and Vice Chancellor for Educational Planning. Je pioneered telecourses and at Coastline, set the standard for community based education, coining the phrase: “The Community is the Campus and the Citizens are the Students.”
As CEO of Philips Interactive Media, in partnership with Paramount Pictures, he put the first fifty movies on compact disc leading the way to DVD, produced the first interactive Sesame Street CD, Treasures of the Smithsonian, Grolier’s and Compton’s encyclopedias and the first interactive movie on CD, titled Voyeur, with Robert Culp. University Business Magazine profiled Luskin as one who has had very successful careers in business and in education. Luskin earned degrees in Business (accounting and management), a license in Marriage and Family Therapy, and a doctorate from UCLA where he was a Kellogg and University Fellow. He is recipient of the UCLA Doctoral Alumni Association, Council for Resource Development, University of Florida, California State University, and Long Beach City College alumni and lifetime achievement awards. He received two Emmys from the Academy of Television Arts and Sciences. The European Union and Irish Government also recognized him with lifetime achievement awards for seminal contributions in media and education. Bernie Luskin is married to Toni Thomas Luskin, Ph.D. They have two sons, Ryan and Matteo.
Albert Maruggi is a Senior Fellow of the Society for New Communications Research, president of Provident Partners and host of the Marketing Edge podcast. He has spent his 25 year career in communications ranging from broadcast journalism, politics, marketing, and technology. In the 1980s Maruggi worked as a radio and television journalist in markets across the Midwest . He moved to politics when he became a press secretary for a Congressman from Nebraska and then the press secretary for the Republican National Committee during the 1988 president election cycle. He served as a communications senior staff member for presidential cabinet members in the Bush ’41 Administration. He’s also held several upper-level corporate marketing and communications positions. Now he’s putting all of that experience together as the leader of his own marketing firm, providing services ranging from public relations to social media consulting to audio and video production. In the past three years, Maruggi has developed a keen sense of the impact new media are having on communication, marketing and business in general. From the technical aspects of recording and production to the strategic elements of new-media marketing, Maruggi is a well-rounded and knowledgeable resource on new media and consumer engagement. Maruggi launched Provident Partners’ own podcast, the Marketing Edge, in February 2005. He has been covered in many publications including BrandWeek, Sales and Marketing Management, and the Business Journal. The firm has built a solid audience for its own podcast and has put its continually developing knowledge of new media to use for many of its clients. From business consultants to software developers, publishers to governors, Provident Partners has used social media to break ground and achieve business goals.
Don Middleberg is a Senior Fellow of the Society for New Communications Research. He has more than 30 years in the communications business, and launched his first firm, Middleberg & Associates, in 1989. In 2000, the agency became Euro RSCG Middleberg when it was acquired by Euro RSCG, the largest communications division within Havas. In the 1990s, his firm’s technology practice gave Don an early window to the Internet and led him to become one of the first communications practitioners to understand the web’s long-range impact on public relations and corporate communications. With Professor Steven Ross, formerly of the Columbia University Graduate School of Journalism, Don initiated “The Middleberg/Ross Media Survey.” Don’s book, Winning PR in the Wired World, was published by McGraw Hill in 2001 and remains required reading for communications majors at major universities and professionals at Fortune 500 companies. Don has lectured on PR for the American Advertising Federation, the Arthur Page Society, the Financial Communications Society, the PRSA, Boston University, Cornell, NYU and the Newhouse School. Don holds a bachelor’s degree in economics and a master’s of business administration in marketing.
Carolyn Ockels is a Senior Fellow and founding member of SNCR’s Center for the New Economy and the managing partner at Emergent Research. Carolyn’s current research and consulting is focused on innovation and small business, economic decentralization from a global perspective, and the drivers and enablers of small business growth worldwide. Carolyn has more than 25 years of international consulting experience. Prior to co-founding Emergent Research, she managed Cambridge Energy Research’s (CERA) Asian energy consulting business, led market research in Japan for RCM Capital Management, held a variety of domestic and international consulting positions with the economic forecasting and planning consulting firm Data Resources, Inc and served on collaborative research teams at both the National Opinion Research Center in Chicago and the Senter for Anvendt Forskning (Center for Applied Research) in Norway. She did her graduate work at the University of Chicago in International Political Economy and has a B.A. from the University of California at Berkeley in the same field. Carolyn lives in the San Francisco Bay Area with her husband and two sons. She blogs at www.SmallBizLabs.com and www.WomenEntrepreneursGrowGlobal.org.
Katie Delahaye Paine is a Senior Fellow and Advisory Board member of the Society for New Communications Research and the founder of KDPaine & Partners LLC and publisher of the first blog and the first newsletter for marketing and communications professionals dedicated entirely to measurement and accountability. Winner of the 2006 New Hampshire Business Review Excellence Award for Media and Marketing, she writes KDPaine’s Measurement Blog and publishes The Measurement Standard. Her book, Measures of Success, KDPaine’s Guide to Measuring Your Public Relationships will be published in January. Prior to launching KDPaine & Partners in 2002, Paine was the founder and president of The Delahaye Group, which she sold to Medialink Worldwide, Inc. in 1999. For the past 20 years, Paine has been providing marketers and communications professionals with tools, data and information to help them make better business decisions. She and her firms have read and analyzed millions of news articles, Internet postings and internal communications and have conducted hundreds of thousands of interviews in the relentless pursuit of quantitative and qualitative measures of her client’s marketing success. She works with some of the world’s most admired companies including Raytheon, Allstate, Hewlett-Packard and Southwest Airlines. Most recently, her endeavors have been focused on providing cost effective measurement programs for non-profits, small businesses and government agencies. Katie was an initial founder of the Institute for Public Relations special commission on measurement and evaluation. She served as the US liaison to the European Standards Task Force to set international standards for media evaluation. A Research Fellow of the Society for New Communications Research, she writes a regular column for PR News on corporate image and crisis communications and contributes to PRNews, Communications World, PR Week, Business Marketing and New Hampshire Magazine. Prior to founding The Delahaye Group, Paine was the director of corporate communications for Lotus Development Corporation, and previously was manager of merchandising for Hewlett-Packard Personal Computer Group. An accomplished speaker, Paine frequently lectures to conferences and universities including The Conference Board, The American Strategic Management Institute, the Public Relations Society of America, the International Association of Business Communicators, the Institute for International Research, the International Public Relations Research Conference, Ragan Communications Conferences, the PR Executive Forum, IPRA, the University of New Hampshire and Southern New Hampshire University. Paine was named Entrepreneurial Venture Creator, Person of the Year by the University of New Hampshire’s Whittemore School of Business. A Cum Laude graduate of Connecticut College’s class of 1974, Katie majored in history and Asian studies. She received an Honorary Doctorate of Laws from New Hampshire College in May 1996. She is an Athena award winner and a Board member of the New Hampshire Political Library. Her life is featured in Mark Albion’s books, “Making a Life, Making a Living.” and “True to Yourself.” Katie writes the world’s first measurement blog. Check it out at http://kdpaine.blogs.com.
Danny O. Snow is a Senior Fellow of the Society for New Communications Research. A Harvard graduate, Snow has been widely quoted about new publishing technologies by major print, broadcast and online media coast-to-coast, including AP, NPR, UPI, The Los Angeles Times, The Wall Street Journal and others. He has also served as a contributing editor to BookTech: The Magazine for Publishers, as a panelist and moderator at national publishing events such as the North American Publishing Company’s “PrintMedia” expos and PMA’s “Publishing University,” as senior planning consultant to Lulu.com, and as a POD book publisher with Unlimited Publishing LLC.
Don Stacks, professor, University of Miami
Joseph Thornley is a Senior Fellow of the Society for New Communications Research and CEO of Thornley Fallis & 76design. Joseph has a longstanding interest in the enabling potential of online technology applied to corporate communication. His personal blog, propr.ca, examines the intersection of social media and public relations. He is a frequent speaker on social media issues. His recent appearances have included: the Canadian Institute’s Conferences on Internal and External Communications for Government and New Media for Communications, as a roundtable panellist on Are Blogs and Social Media Changing the Communications Landscape for the CPRS Ottawa-Gatineau and How Blogs Are Transforming Communications at the Government of Canada’s Communicators Conference 2006.
Honorary Senior Fellows
July 18, 2005 | Leave a Comment
Dan Farber is vice-president of editorial at CNET Networks and editor in chief of ZDNet. Dan has more than 20 years of experience as an editor and journalist covering technology. He joined ZDNet in 1996, and led the development of ZDNet’s worldwide network of more than 70 technology-focused sites. Prior to joining ZDNet, Dan served as vice president and editor-in-chief at Ziff-Davis’ flagship computing news publications, PC Week and MacWeek. He was also a founding editor at MacWorld and part of the editorial staffs of PC World and PC Magazine.
Charles Grantham is a co-founder of the Work Design Collaborative and the Future of Work program. Charlie has spent more than twenty years studying and writing about the future of work. He is also the founder and chief scientist of the Institute for the Study of Distributed Work, based in Prescott, Arizona, where he manages an extensive applied research program focused on the emergence of the electronic workplace. He is recognized as an international expert on the design of information and organizational systems that support these new forms of work. Charlie received his Ph.D. in Sociology from the University of Maryland. He also holds degrees in Psychology and Urban Economics from the University of Maryland. He has published five books and more than a dozen technical articles in fields ranging from computer science to psychiatry. His latest book is Consumer Evolution, released in late 2002. He is also the author of The Future of Work, published in 1999.
Shel Israel writes and speaks about blogging, communications, marketing and innovation. He also consults start ups as a senior strategy and communications advisor. He is co-author of Naked Conversations, How Blogs are Changing the Way Businesses Talk with Customers , (Wiley 24.95 USD) with Microsoft’s Robert Scoble. He is working on a second book regarding start ups and serves as editor-in-chief of Conferenza Premium Reports, the leading newsletter covering technology industry executive conferences. A self-proclaimed recovering publicist, Israel spent more than 20 years as a public relations executive specializing in technology start ups. Among more than 100 companies he worked with in early phases are the development organizations for Sun Microsystems, SoundBlaster, PowerPoint, Filemaker, MapInfo, Virtual Vineyards and very briefly, Napster. Visit his personal blog and website.
Steve King is a partner of Emergent Research, and Senior Advisor to the Institute for the Future (IFTF). His current research is focused on understanding how the Internet, new media and social networks are impacting marketing and communications. Steve has more than 25 years of industry and consulting experience. He has held a number of corporate executive, general management, and marketing positions including vice president of corporate marketing for Macromedia, vice president and general manager Asia-Pacific for Lotus Development Corporation, and vice president of marketing for Isys Corporation. Steve has served on the fiduciary or advisory boards of more than a dozen companies, and has served as interim CEO for five early stage technology firms. Steve King holds an MBA from Northwestern’s Kellogg School of Business and a BS from the University of Richmond.
J.D. Lasica is one of the world’s leading authorities on citizens media and the personal media revolution. A writer, blogger and consultant, he is the co-founder and executive director of Ourmedia.org. His book about the personal media revolution is Darknet: Hollywood’s War Against the Digital Generation (Wiley & Sons, May 2005). Author Lawrence Lessig said of “Darknet”: “There are few who see the future clearly, and even fewer who can explain what they see. This brilliant, beautifully written book sees, and explains.” J.D. was an editor at the Sacramento Bee for 11 years, has written articles about technology and culture for major publications, and headed up editorial teams at three startups. His articles are online here. He blogs at New Media Musings, Darknet and Social Media. He lives with his wife and son in the San Francisco Bay Area and is a frequent speaker and panelist at technology and media conferences.
James Ware is a cofounder of the Work Design Collaborative and the Future of Work program. He has more than 30 years experience in research, executive education, consulting and management, including five years on the faculty of the Harvard Business School. A recognized expert in fostering collaborative inquiry that produces both learning and action, he has led more than a dozen sponsored research projects on topics such as electronic commerce channel strategies, web-enabling business processes, IT executive leadership and staff development, and building business performance scorecards. He was the lead author of The Search for Digital Excellence, (McGraw-Hill, 1998), an early compendium of ebusiness case studies demonstrating the impact of the Internet on business and society. Jim holds Ph.D., M.A., and B.Sc. degrees from Cornell University and an MBA (With Distinction) from the Harvard Business School. He is currently chairman of the board of trustees of Heald College.
Jim Ylisela is an award-winning investigative reporter and editor. He spent ten years as consulting editor for The Chicago Reporter, an investigative monthly. His freelance work has appeared in Chicago magazine, Illinois Issues, The Christian Science Monitor and other publications. Jim taught fulltime at Northwestern University’s Medill School of Journalism for 13 years, and continues to teach there as an adjunct professor. As editorial director and publisher of the employee communications group at Lawrence Ragan Communications, Jim Ylisela nowe oversees conferences, workshops and teleseminars that educate communciations professionals. He also oversees the reporting and editing of seven Ragan publications, including The Ragan Report, Corporate Writer & Editor and Media Relations Report, and teaches workshops on communications.
Michael Wiley has been a leader in creating corporate strategy and fostering change through the innovative use of grassroots communication, leading-edge technology and new media applications for more than 15 years. His experience includes agency, association and global assignments as well as involvement with various Internet startups in the mid-nineties. Michael was recruited by GM in 1997 to help guide their burgeoning Internet/intranet efforts and was behind the development of one of the first personalized employee portals which was honored by CIO Magazine in 1999. In addition, he has developed new media and web-based programs to help GM improve both internal and external communications globally, including GMability.com, the GM Media Online, GMTV, and the GM FastLane Blog. He has been the recipient of various industry honors and awards and has been frequently quoted by the New York Times, Wall Street Journal, Associated Press, National Public Radio and others. Michael works at the Renaissance Center in Detroit, Michigan.
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