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2010 SNCR Fellows

Chris Boudreaux, creator of SocialMediaGovernance.com

Douglas Haslam, supervisor, Voce Communications

Chuck Hemann Chuck Hemann is a 2010 Fellow of the Society for New Communications Research and currently the manager of Research & Online Reputation for Dix & Eaton. Chuck spearheads the firm’s efforts in the areas of monitoring, measurement, market research, and provides critical inputs into the strategic development and execution of marketing communications, crisis communications and investor relations programs. Chuck co-chairs Dix & Eaton’s digital communications practice, and is a frequent speaker on a variety of social media topics, including how to get started, monitoring and measurement. In February 2010, Chuck will start a new role as a social media associate with WCG, a global media services company focused on the corporate and product marketing and communications needs of leading healthcare companies, where he will be responsible for creating and maintaining state-of-the-art analytics and monitoring programs for the its clients. A graduate of Baldwin-Wallace College with a bachelor’s degree in political science, and a master’s degree in applied politics from the Ray C. Bliss Institute at the University of Akron, Chuck received many academic awards, including membership into the Social Science Honorary Society, Political Science Honorary Society and the International Studies Honorary Society.

John C. Havens John C. Havens is SVP, Social Media at Porter Novelli and the author of the book, Tactical Transparency: How Leaders Can Leverage Social Media To Maximize Value and Build Their Brand (Wiley 2008). At Porter, John provides senior Social Media counsel for the New York office while managing all New York Digital Account activity. He is part of Porter Novelli’s Global Digital Counsel that provides senior strategy for all Digital and Emerging Media for the entire Agency. He is a recognized expert in the fields of Transparency and Augmented Reality for Social Media/Public Relations.

Before working at Porter, John was VP of Business Development at BlogTalkRadio where he was responsible for bringing in over 70% of the company’s revenue by bringing in clients like Walmart, Ford, PepsiCo, Century 21, IBM, Allstate, State Farm, The Pentagon, Harper Collins, Hachette Book Group, Frommers, Wiley Publishing, Woman’s Day, and the USPS among others. John was also responsible for coordinating BTR’s campaign with Walmart which led to a 253% increase of traffic to their website featuring their Twilight DVD release, their largest DVD pre-release to date. John has been blogging about social media since 2005 when he was the first Guide to Podcasting at About.com. A frequent speaker on transparency and augmented reality, John’s has been quoted in Fast Company, INC, iMedia, and ADOTAS amongst other sites.

Kami Huyse, Zoetica

Beth Kanter, Zoetica

Francesca Karpel Senior Manager, Internal Communications, NetApp.
Francesca Karpel is a communications expert with over 20 years of experience in various industries including technology, education and financial services. Her expertise includes identifying and executing strategies and technologies which facilitate corporate growth. She has grown NetApp’s internal communications infrastructure as the company has grown from 1000 to over 8000 employees and become recognized as a great place to work in locations around the world. Francesca led the cross functional team that selected the software platform for both internal and external communities at NetApp as part of the NetApp brand launch.

Francesca has spoken at communications conferences as well as providing best practice examples and being quoted in professional texts on internal communications and branding.

Francesca earned a BA from Smith College and an. MBA from the Kellogg School of Management at Northwestern University She also studied at Ecole Supérieure des Sciences Economiques et Commerciales, Cergy-Pontoise, France, one of the premier management schools in Europe.

Crystal Kigoni, director, Voices of Africa for Sustainable Development

Jacob Morgan Jacob is the Principal of Chess Media Group, a social business consultancy with offices in San Francisco, California and Calgary, Alberta. Chess Media Group focuses on two practice areas:

1) Social-Collaborative Workplaces – Helping companies understand how they can use social tools and strategies to collaborate internally to meet business objectives (enterprise 2.0)
2) Social Business – Helping companies understand how they can use social tools and strategies externally to meet business objectives through relationships with customers.

Previously Jacob ran his own startup in the social media space, a marketing/SEO consultancy, and worked for a marketing agency. Jacob has worked on or with brands such as Adobe, Conde Nast, Salesforce, Sprint, and Sandisk.

In 2009, Jacob released his first book Twittfaced, which he co-authored with Josh Peters and wrote entirely through online collaboration. Chris Brogan, Brian Solis, and Olivier Blanchard were amongst the contributors to the book. Jacob also blogs about Enterprise 2.0 and Social Business. His blog is ranked in AdAge’s POWER150, the most influential marketing blogs in the world. He is a contributor to Marketing Profs and has been quoted in the Wall Street Journal and featured by Media Post and ZdNet.

Jacob is passionate about chess, people, and traveling. When not at home in San Francisco, Jacob is traveling the world, exploring new people, places and cultures.

Kate McCallum Entertainment and arts professional, Kate McCallum, founded Bridge Arts Media, LLC, a transmedia development and production company based in Los Angeles which specializes in both traditional and new media. She also co-founded the c3: Center for Conscious Creativity, a non-profit organization, creative collective and think-tank of artists, media-makers, futurists and consciousness experts who examine and explore the impact of art, story and media on culture and society, as well c3 produces and presents artists, concerts, screenings and educational forums relevant to the mission of transformation and the evolution of human potential. Kate is a member of the Academy of Television Arts and Sciences, the Association for the Scientific Study of Consciousness, the World Future Studies Foundation and is a frequent speaker on the transformational power of the arts and media.

Kate’s 30 year professional background ranges from positions in arts administration, production and writing, to development and programming. She holds a BA in Communications and Music from Western Michigan University, and an MA in Consciousness Studies. Kate spent 20 years at Universal Studios and Paramount Studios on prime time commercial series such as; THE EQUALIZER, CRIME STORY, MIAMI VICE, THE HUMAN FACTOR, and LAW AND ORDER. She produced and sold long form content to Showtime, UPN, and NBC (Producer on NBC MOW, “What Kind of Mother Are You”) and served as VP of Creative with Western Sandblast at Paramount TV. Kate joined the Harmony Channel executive team to launch an innovative visual music VoD cable channel on COMCAST to over 11 million homes, then from 2006-2009 she was employed by the Los Angeles Opera in the position of Board Liaison and Executive Administrator to General Manager, Plácido Domingo.

Michael Netzley, PhD Michael serves on the faculty of Singapore Management University where he specializes in managing corporate reputation, digital media, and leadership. He has spent the last twenty years in higher education and worked internationally in Argentina, Finland, Germany, Slovenia, and Japan. Asia is now his home and the focal point of his research.

Michael earned his PhD in communication from the University of Minnesota and taught in the MBA program at the university’s Carlson School of Management. Here he began researching corporate communication and since has either authored or served as academic editor of more than fifty case studies. He has also co-authored three books on workplace communication. Outside the academy Michael actively consults and leads executive development programs around the globe. He is a weekly correspondent to the For Immediate Release podcast and maintains the Digital Media Across Asia wiki. Most importantly, Michael is a proud father who enjoys scuba diving the warm waters of Asia.

Revi Sterling, Ph.D. Revi Sterling, Ph.D., is the Faculty Director for Graduate Studies in Information and Communication Technology for Development (ICTD) at the ATLAS Institute, University of Colorado – Boulder. Her main academic and research concentration is analyzing the underside of ICTD, studying why the billions spent annually on closing “digital divides” has not moved the overall development needle – and developing strategies and students to address this. Passionate about the transformative potential of technology, Sterling focuses on translating community communication needs into technical requirements, working primarily with community radio stations and media centers, as well as other ICTD efforts globally. Her work in adding interactivity to traditionally unidirectional communication technologies has garnered significant attention and use in Africa, India, and Latin America. Sterling is a member of the UN-GAID High Level Panel of Experts, and serves on several gender, technology and development advisory boards. She has a Ph.D. from the University of Colorado in Technology, Media and Society. Prior to academia, Sterling spent a decade at Microsoft in both technology and research teams, leading Microsoft’s gender equity in computer science efforts, working with universities and governments, including providing Congressional testimony on strategies to enhance the domestic IT pipeline.

Dr. Yuping Liu-Thompkins Dr. Yuping Liu-Thompkins is 2010 Fellow of the Society for New Communications Research, and Associate Professor of Marketing and E. V. Williams Faculty Fellow at Old Dominion University. With a personal passion for technology, Dr. Liu-Thompkins’ research has focused on the intersection among marketing, technology, and consumer psychology. Her main research areas include Internet marketing, loyalty programs, and customer relationship management. Starting with her doctoral dissertation research on the interactive nature of the Internet, Dr. Liu-Thompkins has led various research projects to study the effective and ethical use of the Internet for business purposes. Currently, she is studying the diffusion of viral content and the impact of corporate social participation on business and consumer outcomes. Dr. Liu-Thompkins’ research has been published in Journal of Marketing, Journal of Advertising, Journal of Advertising Research, and Business Horizons, among others. She is also an editorial review board member for Journal of Marketing Communications. At Old Dominion University, Dr. Liu-Thompkins teaches Internet Marketing and Advertising classes to both undergraduate and MBA students. Through course projects, her classes have helped many local businesses improve their online marketing performance. More information about Dr. Liu-Thompkins’ research and teaching can be found on her website at http://www.yupingliu.com.

Michelle Venorsky, APR | Management Supervisor
Michelle joined Marcus Thomas in 2002, bringing with her considerable experience in media relations and marketing communications and a talent for event planning. While at Marcus Thomas, Michelle has fostered a deep understanding and passion for all things social media. She has implemented public relations and social marketing programs for a diverse mix of accounts, including MTD (Troy-Bilt and Yard-Man brands), Nestlé (Nesquik and Nescafé ® Dolce Gusto™ by Krups®), Libbey Inc., Pfaltzgraff, Legacy Village, Jo-Ann Stores, Akron Children’s Hospital, Leifheit and Second Chance Trust Fund. Prior to joining Marcus Thomas, she worked at a boutique public relations firm and a national job board. Over the course of Michelle’s career, she has secured coverage for her clients in such distinguished publications as The Wall Street Journal, USA Today, Fast Company, BusinessWeek, the “Today” show, Associated Press, People, Food & Wine, Metropolitan Home, HGTV and The Food Network. Michelle is an accredited member of the Public Relations Society of America and a 2010 fellow for the Society for New Communications Research. She serves on a number of volunteer committees and is a board member for Most Valuable Kids, Cleveland chapter. Michelle also authors the popular food blog, Cleveland Foodie, and is a freelance writer for Metromix.com. She holds a bachelor’s degree in journalism from Bowling Green State University.

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