SNCR Announces Availability of New Research Report

December 22, 2008 | Leave a Comment

The Society for New Communications Research is very pleased to announce the completion and availability of the research report, “Exploring the Link Between Customer Care and Brand Reputation in the Age of Social Media.” The new report features case studies and interviews with social media leaders and innovators from Dell, Comcast, The Consumerist, Ripoff Report, and consumers.

The report also features detailed findings from a survey of more than 300 consumers focused on how their brand perceptions and purchasing behavior is increasingly influenced by their use of online tools and social media to read, research, and share their customer care experiences.

The study was led by a team of five SNCR Research Fellows: Dr. Nora Ganim Barnes, Ph.D., Paul Gillin, John Cass, Susan Getgood, and Francois Gossieaux.

The research report is available as a free .pdf download through the Society’s e-store. Hard copies are also available for purchase (free to SNCR members).

The study was sponsored by SNCR Corporate member Nuance Communications.

SNCR Launches Annual Membership Campaign

December 15, 2008 | Leave a Comment

JOIN * RENEW * DONATE * SPONSOR RESEARCH * APPLY TO BE A SNCR FELLOW
GET INVOLVED!

As we prepare for 2009, we invite you to start the new year as a supporting member of the Society for New Communications Research, a unique global, nonprofit think tank focused on the latest developments in new media and communications.

SNCR is the only organization that bridges the academic and communications practitioner communities – bringing together a leading group of futurists, scholars, business leaders, professional communicators, members of the media, and technologists from around the globe to create a global, volunteer network focused on innovative research initiatives, educational offerings, and the establishment of best practices. Our Fellows explore the impact of the ever-changing media and communications landscape to figure out what it all means for your organization and industry.

SNCR provides a wealth of original research and educational content and offerings that are designed to be immediately actionable and to make you and your organization more effective, more efficient, and more competitive.

The 2009 SNCR research and education agenda will focus on:

* Social media metrics and measurement – establishing best practices and standards;
* How small businesses are using social media and Web 2.0 tools and technologies;
* Enterprise adoption of Web 2.0 tools and technologies (including “Behind the Firewall” initiatives)
* Adoption of social media by the higher education sector
* New developments in mobile media;
* New business models for news organizations;
* Shifts in business and economic behavior resulting from new communication technologies and the growing impact of social media and connective technologies on business and the economy

Won’t you please join us in our exploration of these important topics?

As a supporting member you’ll receive access to SNCR’s research reports, the Journal of New Communications Research, award-winning case studies, best practices tip sheets, publications by our fellows, web briefings, our new and expanded online education program, and face-to-face education, knowledge-sharing, and unparalleled online and face-to-face networking opportunities with our Fellows.

A variety of membership levels and benefits are available. See http://sncr.org/membership/ for details. Join or renew your membership by December 31st, and you will receive an additional three months of membership FREE! (We can even defer billing until 2009 if you’d prefer.)

Your participation and financial support are crucial to our continued success. Your support enables SNCR to conduct its ongoing research, publication, and education initiatives and to continue to expand the reach and scope of our work. Ultimately, your support helps us all to better understand the impact of new communications tools, technologies and emerging modes of communication, and their effect on traditional media, professional communications, business, and society.

And whether or not you’re a supporting member, there are a lot of ways you can get involved with and support the Society for New Communications Research!

Here are a few easy ways you can support SNCR’s mission:

* Make a fully tax-deductible, end-of-the-year donation using DonateNow!
o Your donation to SNCR, a 501c3 nonprofit organization supports research, education, publication and best practice initiatives focused on the evolving world of new communications. Participate at whatever level works for you. Every donation is greatly appreciated!

* As you do your holiday shopping, use iGive.org to make your online purchases and a portion of your purchase will be donated to SNCR. Register at http://www.igive.com/sncr
* Participate in a conference or event. We’ll be announcing our 2009 event schedule soon, so stay tuned!
* Submit an article to the Journal of New Communications Research.
* Sponsor a research project. We are currently seeking sponsors for our 2009 research studies, and are accepting proposals for customized studies from potential sponsors. Contact Jen McClure at +1 650-331-0083 or jmcclure@sncr.org for more information.
* Apply to become a SNCR Fellow. The Society for New Communications Research is now accepting applications for its 2009 Fellows. The Society for New Communications Research Fellowship is a year-long, volunteer-based program. All futurists, scholars, technologists, business leaders, professional communicators and members of the media from around the globe are invited to apply. APPLY ONLINE HERE and/or submit an application following the online application format via email to info@sncr.org. (No applications will be accepted via postal mail or fax.) The deadline for applications is December 29th, 2008. No extensions will be granted.

The current economic climate has presented us all with a great challenge for the coming year. We’ll all be thinking about new ways to work better, smarter, more effectively, efficiently, and collaboratively. Let’s work together and share our ideas, knowledge, and resources to ensure all of our success in the new year!

Happy holidays, best wishes for a wonderful new year, and thank you so much for your continued interest, support, and participation in our work!

Jen McClure
SNCR Executive Director
+1 (650) 331-0083
jmcclure@sncr.org
www.sncr.org

Society for New Communications Research Issues Call for Fellows; Announces 2009 Research Roadmap

December 1, 2008 | 1 Comment

December 1, 2008 – Palo Alto, Calif. – The Society for New Communications Research, (http://www.sncr.org), a global nonprofit think tank dedicated to advanced research and education on the latest developments in new media and communications and their effect on business, culture, and society, is pleased to announce a call for 2009 Fellows. The application deadline is December 29th, 2008.

The Society for New Communications Research Fellowship is a year-long, volunteer-based program. All futurists, scholars, technologists, business leaders, professional communicators and members of the media from around the globe are invited to apply.

Applicants are asked to complete the online application, which is available at http://sncr.wufoo.com/forms/2009-sncr-fellowship-application/. Applicants must provide a detailed summary of their professional and academic background, three professional/academic references, and a project proposal that is in line with the SNCR’s research/education roadmap.

The 2009 SNCR research and education roadmap will focus on:

* Social media metrics and measurement (best practices and standards);
* Adoption of Web 2.0 tools and technologies by small businesses;
* Enterprise adoption of Web 2.0 tools and technologies (including “Behind the Firewall” initiatives)
* Adoption of social media by the higher education sector
* New developments in mobile media;
* New business models for news organizations
* Shifts in business and economic behavior resulting from new
communication technologies and the growing impact of social media and
connective technologies on business and the economy

Those who are selected will collaborate with the other SNCR Fellows on a volunteer basis on original research and educational programs. The fellowship program is highly competitive. A maximum of 12 Fellows will be accepted for these one-year (renewable) volunteer-based fellowships. In 2008 only one in four applicants was selected.

Those interested are invited to complete the online application at http://sncr.wufoo.com/forms/2009-sncr-fellowship-application/. For more information, contact the Society for New Communications Research at +1 (650) 331-0083 or info@sncr.org.

About the Society for New Communications Research

The Society for New Communications Research (SNCR) is a global nonprofit 501(c)(3) think tank dedicated to the advanced study of the latest developments in new media and communications, and their effect on traditional media and business models, communications, culture and society. The Society creates a bridge between the academic community and practitioners using these news tools and technologies. SNCR’s Fellows include a leading group of futurists, scholars, business leaders, professional communicators, members of the media and technologists from around the globe – all collaborating together on research initiatives, educational offerings and the establishment of best practices. For more information, visit http://sncr.org or call +1 (650) 331-0083.

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For more information, contact:
Jen McClure
Executive Director, SNCR
(650) 331-0083
jmcclure@sncr.org